SOC Analyst
Job Description
Description
Information Systems Solutions (ISS) is looking for candidates to support a Security Operations Center for a Research, Development, Test, and Evaluation (RDT&E) network supporting a US Government customer. We are seeking personnel who have previously worked on a Service Desk and desire to specialize in the field of cybersecurity. Within this team you will have the opportunity to work with a variety of subject matter experts covering the full breadth of cybersecurity and learn from their expertise. The selected candidates will primarily be responsible for serving as Tier 2 customer service for a range of security incidents, providing the following support:
- Field calls from systems administrators who are attempting to resolve cybersecurity concerns (e.g. problems with application of STIG, IAVM)
- Responding to inquiries regarding ACAS Scan Results
- Perform initial review of events and incident logs to gather information on suspected incidents and perform triage.
This position is 100% onsite.
Why Work For ISS?
At ISS, we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gathering to foster camaraderie within the company. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
Requirements
Clearance Level
- Secret
Certifications (IAT Level II)
· Microsoft MCSA or equivalent training
-AND- one of the following (or a certification from a higher IAT level):
CySA+
Security+
CCNA – Security
GICSP
GSEC
SSCP
Required Skills
- 1-3 years of experience with a service desk environment
Desired Skills
- Knowledge of ITIL processes and ITIL Certification
- HDI-CSR or other Customer Service Certification
