Job Description

As a SOC Analyst Level 1 at Intelligent Technical Solutions, you will be the first line of defense in monitoring, analyzing, and responding to security threats. This position requires a hands-on approach to security operations, incident response, and threat detection. You will work closely with SOC leadership to ensure that security events are appropriately identified, escalated, and resolved.

Job Responsibilities

Monitor security alerts from various security tools (SIEM, MDR, IDS/IPS, etc.) and analyze potential threats.
Triage security incidents, categorize alerts, and escalate as necessary.
Assist in incident response efforts, including investigation and containment of threats.
Conduct initial forensic analysis on logs and endpoint events to identify malicious activity.
Maintain up-to-date documentation on security events, playbooks, and escalation procedures.
Collaborate with other SOC team members to improve threat detection and response capabilities.
Work with clients to remediate issues such as business email compromise, malware, unexpected software, etc.
Provide support to IT teams in the application of security policies and best practices.
Assist in vulnerability management and patching efforts by identifying and reporting risks.
Continuously improve security processes by researching new threats and vulnerabilities.

Job Maintenance

The ideal candidate will align with ITS’s commitment to continuous learning and adaptation. They should demonstrate a proactive approach to staying updated with the latest developments in the field and foster a similar culture within their team.

Job Qualifications

1+ years of experience in a SOC, cybersecurity, or IT security-related role.
Fundamental understanding of cybersecurity principles, networking, and operating systems.
Experience with security tools such as SIEM, endpoint detection and response (EDR), firewall logs, and intrusion detection systems (IDS).
Basic knowledge of threat intelligence, malware analysis, and attack methodologies.
Strong problem-solving and analytical skills.
Ability to follow standard operating procedures and incident response guidelines.
Effective communication skills, both written and verbal.
Understanding of Windows, Mac, and Linux operating systems.
Understanding of Microsoft Entra, Microsoft Azure, and Google Workspace.
Ability to work in a fast-paced, team-oriented environment.
Must hold CompTIA Security+ and CompTIA Network+ or equivalent.
Bachelors in Cybersecurity or Information Technology, CompTIA CySA+, or equivalent is a plus but not required.

Job KPIs

Alert Handling Time: Efficiency in analyzing and escalating security alerts.
Incident Response Time: Speed and accuracy in responding to security incidents.
False Positive Rate: Ability to distinguish real threats from false positives.
Documentation Accuracy: Quality and completeness of incident reports.
Collaboration Effectiveness: Contribution to team discussions, investigations, and process improvements.
Security Awareness Contribution: Participation in security training and threat research.

Job Requirements

A home office set up that meets the following:
- Computer: A working computer with a minimum of 8GB RAM and one of the following:
  - Windows 11 with an Intel i5 or i7 (8th generation or newer), or
  - AMD Ryzen 5 or 7 (2000 series or newer), or
  - macOS 12 or newer.
- Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
- Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
- Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
- Webcam: An HD webcam for video calls.
- 2nd Monitor
- UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
Excellent command of the English language both spoken and written
Able to work full time 40 hours a week:
- Schedule will be finalized after the training period, with shifts outside the regular business hours.
Able to pass our online behavior and cognitive assessments.
Preferably have at least 2 of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
Able to provide NBI Clearance (for PH applicants).

Compensation

Pay rate starts at $6.07/hr and may vary by experience and location.

Benefits

Comprehensive Health Plans / HMO (Employee & Dependent/s)
Life Insurance
Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday
Night Shift Bonus
Salary Advancement/Loan
Health & Wellness Program
Company-paid training and certification

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Fraud Alert – Recruitment Scams

Intelligent Technical Solutions (ITS) has been made aware of fraudulent job postings and communications misrepresenting our company. Applicants are advised to exercise caution and apply only through official ITS channels.

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