Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a Senior Security Engineer, (Applications Team) at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

We are looking for a motivated Application Security Engineer who is looking to help build the maturity of our Application Security Team while growing their own security skill set. Our team prioritizes the full lifecycle of security triage: identifying vulnerabilities, reproducing exploits, meticulous code analysis, and crafting production-ready fixes. We are looking for an engineer with good attention to detail, the ability to learn quickly and pick up new skills independently, and a get-things-done attitude with eagerness to build something awesome!

What will you do?

Work with a nimble passionate security team, collaborating with development and product.
Conduct vulnerability triage: handle internal and external vulnerability reports, and more importantly: go beyond investigating and write fixes yourself.
Review code and help make decisions about secure coding decisions.
Review new product features to ensure they are designed with security in mind
Collaborate with other developers and teams for long term security success.
Code solutions for preventative measures and generating alerts.
Use your detective work to get to the AH-HA! moment when you find and replicate the root cause of an issue and figure out how to fix it.
You will care and be involved in our product, mission, and success - way beyond checking off tasks.

What will you NOT do?

You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

What technologies will you work with?

Our application uses a combination of well established and more recent technologies, always innovating, always experimenting. Our current tech stack is:

Backend: PHP/Laravel, MySQL, Docker, AWS (SQS, ElastiCache, RDS)
Frontend: React, Nextjs, Twig (php templates), Tailwind, jQuery, SCSS, HTML & CSS
Tools: Static analysis tools (Semgrep, phpstan), DASTs

Requirements

5+ years of experience in web application security
Strong experience with code review, security reviews, security architecture, pentesting, and bug bounty programs
Experience working in full-stack projects
Experience with discovering and fixing common web security vulnerabilities
Experience using web application pentesting tools (e.g. Burp Suite)
Basic understanding of networking concepts (DNS, TCP/IP, VPNs)
Able to explain complex ideas either verbally or in writing to a mixture of audiences
Knowledge and understanding of the OWASP Top 10
Experience creating security automations with GitHub Actions or other methods

Bonus (Great to have, but not required)

Experience coding in PHP and working with React/Next.js
Experience using scripting, using regex, and writing bash scripts
Experience with applications deployed in AWS & Kubernetes
Awareness of AI and LLMs, and how they are used in consumer products
Experience using AI and LLMs in security research
Experience with threat modeling

Benefits

Remote work with regular in-person bonding experiences sponsored by the company
Competitive compensation
Holistic perks program (including free therapy, employee wellness, and more)
Excellent health, dental, and vision coverage
401k benefits with employer matching contribution
The chance to build something that changes lives – and that people love
Any piece of hardware or software that will make you happy and productive
An awesome community of co-workers

The base salary range for this position is $130,000 - $185,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

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